Contact Us
Contact us
Ask us anything about sizes, lids or lead times.
We are a working ice cream shop, so the fastest answers come during open hours. Email is checked every weekday morning and we reply within one business day.
Visit the shop
Moma Jaqs
701 Main St
Agawam, MA 01001
United States
Call us
(413) 333-2917
Available during shop hours, Eastern Time. Best for urgent order questions and local collection.
Email us
support@momajaqs.com
Orders, returns, custom print quotes and wholesale enquiries. Replies within one business day, Monday to Friday.
Order support
Have your order number ready and we can check dispatch status, tracking, or arrange a return reference on the spot.
Shop hours
- Monday2:00 – 9:00 PM
- Tuesday2:00 – 9:00 PM
- Wednesday2:00 – 9:00 PM
- Thursday2:00 – 9:00 PM
- Friday2:00 – 9:30 PM
- Saturday1:00 – 9:30 PM
- Sunday1:00 – 8:30 PM
Online orders are packed and dispatched Monday to Friday, excluding US public holidays.
Send a message
Tell us what you serve and roughly how much of it — that is usually enough for us to recommend the right cup and lid pairing. We use your details only to answer this enquiry.